Business Support Officer

Business Support Officer

Temporary Business Support Officer role with a State Government Department – great hourly rate and immediate start.

The Opportunity

A State Government Department is seeking a reliable and detail-oriented Business Support Officer to join their team on a temporary basis. This role plays an important part in supporting day-to-day operations through the delivery of high-quality administrative services and customer support.

Working within a collaborative team environment, you will manage documentation, support internal processes, and ensure information is accurate and up to date. This is an excellent opportunity for an organised professional who takes initiative, enjoys structured work, and contributes positively to team culture.

What’s On Offer

• Temporary role with a State Government Department
• Great hourly rate
• Townsville-based position
• Supportive and collaborative team environment
• Opportunity to contribute to process improvement and service delivery

About the Role

Key responsibilities include:

• Providing efficient, high-quality customer service to customers and stakeholders
• Preparing and maintaining accurate documentation, reports, and system records
• Updating and managing information systems, including Ellipse and Microsoft Office
• Handling enquiries and escalating matters to senior staff when required
• Demonstrating initiative in managing tasks and supporting team operations
• Developing and maintaining procedures, manuals, and registers
• Contributing to continuous improvement of processes and documentation
• Undertaking general administrative duties as required
• Supporting a positive team culture and contributing to recurring work activities

About You

You are a dependable and organised administration professional who enjoys working in a structured environment and delivering accurate, high-quality work.

You will bring:

• Previous administration experience
• Strong attention to detail and accuracy
• Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word)
• Ability to manage tasks independently and demonstrate initiative
• Strong communication and customer service skills
• Flexible attitude and ability to adapt to change
• Ability to commit to a minimum of 36.25 hours per week
• Experience using Ellipse (preferred but not essential)
• Current open Driver’s Licence (essential)

To Apply

Applications should be forwarded by clicking the 'Apply' button below. For a confidential discussion you are welcome to call Brendon Dyer on (07) 4034 5000.

To be eligible to apply for this job, you must be an Australian or New Zealand citizen or have an appropriate visa to be able to live and work in Australia.

About Us

With offices in Cairns and Townsville, Precruitment is Regional Queensland's leading recruitment consultancy, specialising in permanent and temporary roles. With a focus on administration and professional talent, we are selected suppliers to local businesses, Queensland Government, Government Owned Corporations and Local Government. We have a broad client base throughout Regional, North and Western Queensland.

Job Ref# 5336

Not the right role for you? Call us on (07) 4034 5000 for a confidential chat about other opportunities.